Billing & Plans

Plan selection, payment, subscription duration and renewal.

Plans

Plans differ by storage quota (GB) and duration (days) — choose the one that fits your event's expected guest count and length. Current plans and pricing are always shown live on the signup page.

Payment

Payments are processed securely through Stripe. Your card details are never stored on our servers — you're redirected to Stripe's secure checkout page. Your event is created automatically as soon as payment is confirmed.

If you already have an account, you can pay for a new event from dashboard.guestcatch.com without re-entering your email/password.

What happens when a subscription expires?

When it expires, the event is first suspended — guest access is cut off, but your admin login is unaffected.
If not renewed within 15 days, media is permanently deleted and the event is marked "expired".
The tenant record itself and its audit logs are never automatically deleted.

Billing history

The Billing History section in your dashboard shows the invoice number, purchased plan and billing period for each payment. If an event has multiple team members, only the account that actually made the payment can see the billing history — other team members (editors) can't see someone else's payment info.

Multiple people (owner/editor) can have access to one event, but each account has its own email/password — see the Settings page in your admin panel for team management.